HMIS End-User Training

HMIS End-User Training - HMIS basic training for new users

The Agency Administrator is responsible for training new users. Training materials can be found at:
HMIS Training

This training is designed for people who support a shelter and/or a service based program and have responsibility for maintaining client related data within the NHHMIS ServicePoint system.

Training Outline:

  • HIPAA Rules and Regulations
  • What is HMIS
  • Getting help with NHHMIS
  • NHHMIS website (
  • NHHMIS Policy & Procedures
  • Universal Data Elements (UDE)
  • Intro to NHHMIS ServicePoint
  • ClientPoint
  • Understanding ShelterPoint
  • Checking Clients In and Out of a Shelter Bedlist
  • Running Reports
  • Using Services & Referrals to Track Client Outcomes


  • Case Manager
  • Intake Personnel
  • Shelter Coordinator
  • Quality Control Manager
  • Program Manager
  • Executive Director


Signed HMIS End-User Agreement form